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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy Wolfton

December 9, 2025

5  out of  5
rating by Joy Wolfton
"I have been with state farm since i could drive. Theyve been my 1st car ins and still my current! Never had a problem and theyve always been super informative and nice. I even had a situation after a wreck where people tried to sue me for whatever reason. State farm had my back with their lawyer and the people didn't even continue to try and persue the case! So yeah. Good price, great service, and have been reliable and easy to work with since day 1, so thats about 10 years of experience with them, still 5-star satisfied, and highly recommended in my experience. They are all great, but if you speak to Chloe, shes the girl! Awesome woman, does great at her job, and is a pleasure to speak to. Any experience with the State Farm people is easy peasy, because of the wonderful people that work there."
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Kathy Paseur

December 6, 2025

5  out of  5
rating by Kathy Paseur
"Chloe was sweet, knowledgeable, and easy to work with in securing my vehicle insurance policy. I would highly recommend speaking with her to compare State Farm's offers with what you now have for your insurance needs. She was able to save me around $400 right here before Christmas!!!"
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Heather Jimenez

December 1, 2025

4  out of  5
rating by Heather Jimenez
"Chloe is extremely helpful. Always there to answer any questions I have. And she goes above and beyond to get me the best rates possible. She is absolutely amazing at what she does!"
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Matt Weeks

November 19, 2025

5  out of  5
rating by Matt Weeks
"Excellent Service and Communication from Chloe at Diana Lockmiller State Farm. I recently had the pleasure of working with Chloe at State Farm, and I couldn’t be more impressed with the level of service she provided. From the very first interaction, Chloe demonstrated exceptional professionalism, clear communication, and a genuine commitment to helping me understand my options. She took the time to answer all of my questions thoroughly, made sure I felt confident in my decisions, and handled everything with efficiency and care. Her customer service skills are truly outstanding. She is patient, knowledgeable, and always willing to go the extra mile. It’s rare to find someone who combines expertise with such a friendly and approachable demeanor. Chloe made the entire experience smooth and stress free, and I’m grateful for her support. Highly recommend working with Chloe for anyone looking for outstanding insurance service."
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Angel Padilla

November 6, 2025

5  out of  5
rating by Angel Padilla
"Chloe mcnutt was very helpful. She answered all my questions and was very patient. I highly recommend using her as your insurance agent."
We responded:
"Thank you Angel for sharing your experience with Chloe. She is such a patient and caring person! Thank you for choosing Diana Lockmiller Insurance Agency! "
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Sam Kelsey

November 4, 2025

5  out of  5
rating by Sam Kelsey
"Chloe is a miracle worker! I walked in looking for homeowners insurance, walked out with homeowners insurance and car insurance! She took her time to explain everything and made sure I was ok with how much we were paying! EVERY time I have questions I call and ask for Chloe and she is always more than happy to help! Couldn’t say enough good things!"
We responded:
"Thank you for choosing us for your auto and home insurance! Thank you for sharing how Chloe has helped you and continues to help. She is a shining star at Diana Lockmiller Insurance Agency! Welcome to State Farm!!! "
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Sandra Wilson

November 3, 2025

5  out of  5
rating by Sandra Wilson
"Excellent experience."
We responded:
"Thank you Sandra for your 5 stars!!! I love to hear about customer’s experience being excellent! "
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Treshawn Holmes

October 29, 2025

5  out of  5
rating by Treshawn Holmes
"I had a very pleasant experience. I was assisted immediately, efficiently, and satisfactorily. I feel as though I made a good decision about coverage."
We responded:
"Thank you Treshawn for your 5 STARS!! We appreciate you reviewing our office!"
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will Rushing

October 27, 2025

5  out of  5
rating by will Rushing
"Called in for a quote on a ring and Chloe was super helpful. Put a smile on my face as soon as I spoke with her. She’s got a little sparkle I’ll tell ya! Truly one of a kind in the customer service department"
We responded:
"Thank you, Will, for your kind words! I'm happy to know Chloe made your visit enjoyable and provided excellent service. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Lockmiller - State Farm Insurance Agent, Russellville, AL"
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Jocelyne Solares

October 6, 2025

5  out of  5
rating by Jocelyne Solares
"Loved my agent Chloe!! She is the best!!"
We responded:
"Chloe is amazing!!! She gives 100% every single day and cares for customers with a genuine heart!!"
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ladonna davis

October 2, 2025

5  out of  5
rating by ladonna davis
"I have dealt with Autumn Oakley for several years. Her knowledge regarding insurance and her ability to break it all down is remarkable, which is the reason Ive followed her from location to location. GREAT REPRESENTATIVE."
We responded:
"Thank you for the amazing review of Autumn! She has a very in depth knowledge of auto insurance and home insurance. Thank you for sharing!!"
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Fabi F

October 1, 2025

5  out of  5
rating by Fabi F
"Sherrie was amazing! She followed up with me and made sure all of my questions were answered. Her kindness and genuine care made my decision to switch to State Farm so much easier."
We responded:
"Thank you for sharing the review of Sherrie at Diana Lockmiller State Farm. She genuinely cares for customers to be sure they understand their car insurance fully. Thank you for switching to State Farm!"
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Robbie

October 1, 2025

5  out of  5
rating by Robbie
"Autumn helped me step up my life insurance policy and even with a few bumps made the process super easy!!"
We responded:
"Thank you for letting us know how Autumn helped you with Life insurance! I am glad to know she made the process simple while covering one of the most valuable assets - YOU! Thank you for trusting Diana Lockmiller State Farm for your life insurance!"
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Michael Cox

September 30, 2025

5  out of  5
rating by Michael Cox
"State farm has given me the best coverage at the lowest price ever. I couldn't ask for better. Thank you statefarm"
We responded:
"Thank you Michael for sharing your experience with our office. I am so happy we were able to give you the best coverage on your insurance with a low price. Thank you for choosing Diana Lockmiller State Farm! "
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Loretta Hatton

September 30, 2025

5  out of  5
rating by Loretta Hatton
"Everyone at the office go above and beyond to meet all our insurance needs. Always there to answer any questions we may have regarding our policies and claims that have been made."
We responded:
"Thank you Loretta for sharing this honest feedback of our office. I am so thankful your questions are easily answered and good claims experience. Thank you and your family for choosing Diana Lockmiller State Farm! "
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Elizabeth M

September 25, 2025

5  out of  5
rating by Elizabeth M
"Chloe the best insurance agent in town …."
We responded:
"Thank you for sharing the amazing review of Chloe!!! We are so thankful for her!"
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Carrie

September 18, 2025

5  out of  5
rating by Carrie
"Chloe was very helpful and beat all prices I had checked on 1st quote"
We responded:
"Thank you Carrie for sharing your experience with Chloe. I am so happy to hear she was able to beat all prices you got on your insurance. Thank you for choosing us for your insurance needs!"
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James Eason

September 10, 2025

5  out of  5
rating by James Eason
"Reggie was amazing and Professional I really thank him for his help today"
We responded:
"Thank you James for sharing your experience with Reggie for your insurance needs. He is a huge asset to our office. Welcome to Diana Lockmiller Insurance Agency!"
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Lena P

September 2, 2025

5  out of  5
rating by Lena P
"Chole was awesome to work with. She is friendly, professional, nice, personable and respectful. She is fast too. I’m saving a lot of money now on my car insurance. Thanks Chole for a pleasant experience. May God bless you for your service!"
We responded:
"Thank you for sharing about how professional and personable Chloe was while helping you with your insurance. I am so happy to know we were able to help you save money on your car insurance! Welcome to Diana Lockmiller State Farm!"
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Beth Williford

August 26, 2025

5  out of  5
rating by Beth Williford
"Autumn is the best. If she leaves a place a leave with her"
We responded:
"Thank you for sharing your experience with Autumn. Welcome to Diana Lockmiller State Farm!"
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Dylan Bales

August 26, 2025

5  out of  5
rating by Dylan Bales
"Chloe is a rockstar! I just recently bought a newer vehicle, but was using a different insurance company for my last vehicle. She very quickly and easily got me a quote with State Farm (which was significantly lower than what my old company would’ve charged for the newer vehicle). The switching process was super easy and quick too, AND she got me better coverage with lower deductibles! I highly recommend State Farm and Chloe! Tell her I sent you! 😁"
We responded:
"I am so glad to hear Chloe was able to help you quickly get an auto insurance quote for your new car, plus saved you lots of money! We pride ourselves on making the insurance switch super easy. Thank you for sharing she was able to get better coverage for a lower price on your auto insurance. Welcome to Diana Lockmiller State Farm! "
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Trevor Kurzhal

August 13, 2025

5  out of  5
rating by Trevor Kurzhal
"Chloe McNutt reached out to me (I had a renter's policy with State Farm) and asked if there was any way they could meet any more of my family's insurance needs. By the Lord's timing, I had just been talking to my wife about how we need to get life insurance after having sold our previous home. Well, after talking to Chloe, getting rates for that insurance, and investigating the safety of State Farm in general, it became apparent to me that entrusting them--a local office just a few miles from my residence--with this was the right decision. We talked more about replacing my auto policy with Alfa, and although it wasn't going to be cheaper, Chloe informed me about safe driving discounts that can be capitalized on via installing a safe driving beacon in the vehicle. She also informed me that with my current health, we might even qualify for even cheaper-than-expected life insurance. Less than 2 weeks after getting my auto policy moved over I had to get a tow, and I was able to easily access help through the app to see my policy and call their office to make sure it was already in force. In the past I've had to call about 3-4 different Alfa offices (probably my fault) to get to the right people for help. Their app, also, is clunky to use and annoying, since it requires 2FA through email--or, at least mine did. That would prove very frustrating when I was not in a place with good wifi/data signal. Overall, I can't recommend this group enough, and particularly Chloe, with helping you discern your insurance needs and provide solutions to meet those needs. It's been such a timely help to my family, and the whole office has been exceedingly personable and kind to us."
We responded:
"Thank you so much for sharing your experience! We’re truly grateful for sharing your experience of our State Farm office in Russellville to have you and your family with your auto insurance and life insurance. Chloe is an incredible asset to our team and I am so happy she was able to provide clear guidance, competitive options, in the personal support you were looking for. We love hearing that the process of moving from Alfa to State Farm was smooth! I’m happy to know that your tow experience went well and that the State Farm mobile app, plus the customer support you received from Chloe, made the process very easy. Our goal is to always provide fast, reliable help-Whether, your reviewing coverages, bundling insurance, or navigating life’s unexpected moments. We are honored to serve you and your family with auto, renters, and life insurance and be your local State Farm agency!"
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Alyssa Power

August 12, 2025

5  out of  5
rating by Alyssa Power
"Chloe was so nice & helpful. And helped me save on auto & renters insurance. Very quick, easy, & professional."
We responded:
"Thank you for the review of our office and most importantly, Chloe! She works so hard to ensure customers have no stress when switching their insurance. Thank you for trusting us for your auto insurance and renter’s insurance business. "
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Tonya Johnson

August 12, 2025

5  out of  5
rating by Tonya Johnson
"Best agent ever! Love this company"
We responded:
"Thank you Tonya for the great review! I’m so happy we were able to help you with your auto insurance at Diana Lockmiller State Farm. We appreciate your loyalty."
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SANNY

July 25, 2025

5  out of  5
rating by SANNY
"Chloe was absolutely amazing. Got some stuff changed, asked some questions, and just like that I was taken care of. Thank you Chloe!!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Chloe provided you w excellent service and made the process stress free. Chloe is amazing! At Diana Lockmiller State Farm, we take pride in offering friendly and fast service. Thanks again for choosing us for your insurance needs in Russellville!"